Meet Mr Qureshi, who's made up. He has a distribution business in Faisalabad with 25 people, and he's built it for twenty years. Now he can't see it any more.
- 9:00Asks the sales manager how last week went. "Good, sir." No numbers.
- 11:00A big customer complains nobody called back. The rep says he did.
- 2:00The accountant needs three more days for last month's figures.
- 4:00A rep resigns. His customers are all on his own phone.
- 8:00Decides next month's stock from memory and a feeling.